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posted Mar 26, 2025 1:59:07 PM

TAX TOOLS menu not displaying on Win11/Edge

I could not find the TAX TOOLS menu when using TurboTax Premier Online from Win11/Edge.  Just a big empty spot where it should be.  Displays fine on MacOS/Safari.  Any ideas?

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1 Replies
Level 15
Mar 26, 2025 2:05:22 PM

@dberman51 

 

Make sure you are actually in your tax file first.  Logging in isn't enough.

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If you haven't filed yet....

Those left-side selections don't show up until you are in the actual file somewhere....so start working thru some selection in the file itself first

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Or...if you've already filed....you need to get inside your tax file first, using the "Add a State" selection.  (No you won't be required to add one)