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Returning Member
posted Feb 19, 2021 8:05:35 AM

*.tax file missing / deleted after update

So once again the same issue has occurred.  I started my 2020 return, saved it over and over and then today after an update - it is gone.  Searched entire HD using wildcards - nope - gone.  Why hasn't his been corrected by TT??

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3 Replies
Returning Member
Mar 1, 2021 7:36:11 AM

I found this warning 

Always remember to shut off the auto update function once you have filed your returns and do not do any updates unless you have safeguarded the PDF & .taxfiles to a removable storage unit for safekeeping.  Click on ONLINE then Update Preferences.... don't be afraid to click on all the  menu headings to find all the goodies that are hiding. "

on this page https://ttlc.intuit.com/community/taxes/discussion/i-used-the-turbo-tax-desktop-software-but-cannot-find-anything-in-any-of-my-intuit-apps-about-my/00/1757391#M623456>  

New Member
Apr 20, 2021 9:40:23 AM

how do i recover the tax file that was deleted by my update this morning?

Level 2
Feb 18, 2022 12:56:20 PM

That would have been good to KNOW!...BUT, I saved the tax file on a thumbdrive that, sadly, I didn't remove... thinking TurboTax would keep to "THEIR FOLDER", but instead turbotax Maliciously Fondled" every source of "MY COMPUTER" and removed my backup file.  What's yur answer to that?????