I have attempted to connect with a Tax Expert four times today, and each time they connect me with a product specialist who cannot talk taxes with me. Why is this system even around if it cannot deliver even basic service that it claims to offer?
What a waste. I feel locked into TT and losing confidence in its ability to meet my needs. Perhaps I will have to try another platform.
When you are in the program you can select the Expert Help button to connect with an expert, but you can also select a specific product to get additional assistance you can here are some options:
Compare TurboTax Online Products
