Talk to live agent

See this FAQ  https://ttlc.intuit.com/community/expert-review/help/how-do-i-connect-with-a-tax-expert-in-turbotax-live/00/27282

Hey

Can u call me I need to talk to agent about my turbo tax card 

@Missk2313 No one can call you.

 

For help with your pre-paid Visa card:

Call  (888) 285-4169

 

There is a “Help” link in the top corner of the web site for the card:

 

https://www.turboprepaidcard.intuit.com/

I filed my taxes it's been over 21 days I asked for a turbo tax card to come in the mail I still have not received it where is it?

Yes, I filed and it was rejected for my bosses EIN number, he said he lost it so he used his SSI number, that is what i put on my return.  He also said it was too much money to get it from the IRS so he told me to use his SSI number

So what do I do and put on my return, they keep rejecting it for the Ein number so my hands are tied, employer is not paying the IRS for it