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New Member
posted Apr 21, 2020 12:08:07 PM

System does not recognize my information

I recently filed my taxes on March 21, by mailing it in. TurboTax says that they have everything for my stimulus check but I still can’t access any information regarding the refund or stimulus check 

0 2 640
2 Replies
Expert Alumni
Apr 21, 2020 12:39:47 PM

Have you tried accessing it using 2018 data?  In all likelihood, your 2019 tax return has not yet been processed yet if you mailed it on March 21st.   

 

 

Level 2
Apr 21, 2020 1:04:15 PM

The system is having issues it says on the IRS it’s not working for everyone