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New Member
posted Feb 16, 2026 7:39:28 AM

Switch 2024 Software Version

I bought the 2024 Tax software for Mac but it doesn't work on my Mac and I am unable to update the software (older Macbook). Can I switch my purchased software to the PC version?

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2 Replies
Level 15
Feb 16, 2026 7:43:58 AM

Contact support for help with that, because the download software is specific to Mac or Windows.

 

To call TurboTax customer support

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

 

Level 15
Feb 16, 2026 7:48:54 AM

You will need to sign onto your TurboTax account and access the TurboTax software that was purchased.  You will be able to change to a PC download.

 

Sign onto the TurboTax account - https://myturbotax.intuit.com/

Click on Intuit Account at the bottom left of the online program screen

Click on Products & billing

Click on TurboTax

On the TurboTax Desktop 2024, click on Licenses and download

On the next screen, Need a download or a download for a different operating system (Windows or Mac)?, click on enter your license code here