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Level 2
posted Mar 15, 2024 10:56:30 AM

Suffix

It want me to put in a Suffix  !! I don't have one !! It won't except with out one !! How do I correct this ??

0 9 1918
9 Replies
Expert Alumni
Mar 15, 2024 11:46:24 AM

Are you talking about the My Info or Personal Info sections?

 

Have you tried blanking out the suffix fields, even if they appear to be blank? How about putting the cursor on the field, and hitting the Delete key?

 

Are you getting an error message? What is it?

Level 2
Mar 15, 2024 1:29:43 PM

When I try filing my State of Ia forms , I get this error and then it takes me to the error to correct it !! I've try enter every suffix i can think of, nothing worked. I've cleared the box several times to no avail ,I've used TurboTax for years and never had this problem, My name and address has always been transfered from year to year!! But it won't let me file till it's corrected!! I'm at wits end you might say!!

Level 2
Mar 18, 2024 7:36:34 AM

When I try filing my State of Ia forms , I get this error and then it takes me to the error to correct it !! I've try enter every suffix i can think of, nothing worked. I've cleared the box several times to no avail ,I've used TurboTax for years and never had this problem, My name and address has always been transfered from year to year!! But it won't let me file till it's corrected!! I'm at wits end you might say!! How do  contact Turbo Tax for some help on this ? I've done everything I can think of to correct it!!

Expert Alumni
Mar 18, 2024 9:26:57 AM

Sounds like your computer may be experiencing a loop.  Let's clear your cookies, history and cache' then reboot.

 

Cookies are small files that temporarily store data on your computer. We use them to personalize your experience so you see information you already entered and not items that are irrelevant or repetitive.

On rare occasions, they may make your browser think you already did something that you still need to do. To fix that, you'll need to delete (clear) the cookies from your browser.

Each browser has a slightly different method for deleting cookies. Choose the browser you're using:

Related Information:

@Myronie 

Level 2
Mar 18, 2024 1:52:50 PM

I'd cleared all the cookies before and it didn't chance anything !! I called turbo help this morning He tried everything he could think of to now avail !! after about 2 hrs he told me to print it off and mail it in!! And so that what I'm doing . Hopefully by next tax season it will be fixed!!

Level 1
Mar 22, 2024 8:16:59 AM

Is there any resolution on this?

I'm having the exact same issue.  Can't e-file with this error.  Keeps coming back to an empty suffix field.

Level 1
Mar 22, 2024 8:58:02 AM

I found the solution to this after contacting support and getting on with their tech support.

The suffix field on my Iowa state return is what was the error issue that would not let me e-file.

The solution: 

Go to your Federal 1099-DIV entry screen that lists out all your 1099-DIVs.  Edit each one so that the Payer field is only 15 characters or less.  That should fix the problem and not give you the Suffix error.

New Member
Apr 14, 2024 5:54:08 PM

Yes that worked, must be 15 characters or less to remove suffix error. Why hasn't turbo  tax fixed this.

New Member
Apr 15, 2024 3:06:47 PM

Yes this fixed my issue.  Every year Turbo tax has some glitch.  The answer is right in these forms.  Fix it Turbo tax, such a pain in the [profanity removed].