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Returning Member
posted Apr 13, 2020 5:53:29 AM

Stimulus Direct Deposit

So for my 2018 taxes I used my personal checking account for my direct deposit, this year however I used the Turbo Card for my 2019 refund deposit. My question is since they aren't depositing the stimulus money to the turbo cards, will they use my bank info from my 2018 return to deposit the stimulus check?

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22 Replies
Employee Tax Expert
Apr 13, 2020 3:01:25 PM

Turbo Card and Stimulus Deposits - What you need to knowIn order to deliver money as quickly as possible to those who need it, the IRS is sending stimulus payments to eligible taxpayers who filed a tax return in either 2019 or 2018 and chose to receive their refund via direct deposit into their checking account. These taxpayers will automatically have their stimulus payment deposited into the account they received their refund.
 

We have not yet received confirmation from the IRS on whether they will be putting stimulus payments on prepaid debit cards. However, we have noticed that the IRS has started depositing stimulus payments on some prepaid debit cards for taxpayers that chose to receive their refund through that method in tax year 2019 or 2018. If you received your refund on a prepaid debit card in tax year 2019 or 2018, here is what you need to know:

  • I have access to my debit card: If you have access to your debit card (most people), there is nothing more you need to do. If the IRS deposits a stimulus payment onto your prepaid debit card, you will be able to immediately use the stimulus funds upon deposit.
  • I don’t have access to my debit card: If you received a notification that you will be receiving your stimulus payment from the IRS on your prepaid debit card and no longer have access to it, we will have information coming shortly. We encourage you to visit this site, where we are continually updating with the latest information and guidance. We know everyone is anxious to get their stimulus money and we are committed to helping our customers get access to their stimulus payment as fast as possible.

If you need to update your information to receive your stimulus payment, you will want to complete that through the IRS portal, which is expected to be available by April 17, 2020. See the Get My Payment link below for additional information:

 

IRS Economic Impact Payments

Returning Member
Apr 13, 2020 9:11:42 PM

Thanks for your response. What I'm asking though, I enter my personal bank account info 2018 taxes when I filed. So will they still be able to get my banking info from from 2018 return even though I filed this year with a different deposit method?

Level 1
Apr 13, 2020 11:39:41 PM

I dont work  The IRS so I can't say specifically but I would imagine that it's just gonna default into the last bank account that was used when filing which in this case would be the turbotax a bank account I can't imagine an Irs combing through your return from the year before last year if you Have already filed for last year

Level 2
Apr 14, 2020 12:50:09 AM

Ok. 2018 return went to bank. 2019 to turbo card. I just got a payment to my checking for 1200. Should have been $3400. Married with 2 kids. Filed joint. 

Level 1
Apr 15, 2020 8:56:49 AM

We did not get our stimulus check deposited as of 4/15 this morning.  The IRS website on Get My Payment just rejects every time I put in our information. I have filed with Turbotax for YEARS and always use direct deposit which those details haven't changed either - why didn't we get a check and how can I find out why they don't have our info if I have been using turbo tax

Level 3
Apr 15, 2020 11:04:00 AM

I finally got on n changed direct deposit info...u need exact amount fr tax file gross earning n return and correct dd info...it never filed the form they sent me.....caught sleeping.....

Employee Tax Expert
Apr 15, 2020 11:09:57 AM

The IRS has a Websites to update information and check your filing status.   I'm sure it is being overwhelmed.  Please be patient.  This is the best way to confirm your information.

Please read what it says on the right hand side where it says “Filers: Get Your Payment”

Get Your Payment Status

Level 1
Apr 15, 2020 11:27:21 AM

1st of all let me suggest doing at through a desktop website if you're on your phone just go to your options and click request X top site I've learned that that give me better options as far as loading a page I also notice that it's not loading mainly because there's too many people trying to load at the same time however what I did notice through turbotax when I did access my documents that I filed because I didn't receive  stimulus payment Is that the account number that my Turbo tax debit card online has Listed if I wanted to set up direct deposit through my job is the same account number listed on my tax forms that I filed with the Iris both numbers are a 12 digit number I noticed when I logged into the Iris website that theirs is a 16 digit But also that last 4 digits is my social security number so I'm wondering if maybe the Iris had compensated the last 4 digits of the account number for each individual's social security number digits last 4 and because of that obviously it's not gonna go into any bank account has there's none that exist hopefully I don't know this is all speculation because I can't get through to anybody but that's the best I can give you so far through my research now I'm gonna go back to try to find Waldo

Level 1
Apr 15, 2020 11:30:02 AM

The best I'm gathering throw my research is that they're just winging it as it comes at them and haven't figured out the logistics yet so you know some people got lucky some people will logistics did not add up I don't kno...... Still Waiting for mine I'll keep you posted if anybody has a trick on how to get through to somebody at the Turbo tax debit card answering service that be awesome

Level 1
Apr 15, 2020 11:32:09 AM

Screenshot_20200415-113209_Chrome.jpg

 

Level 1
Apr 15, 2020 11:32:42 AM

I have no option to update my payment information so I guess I'll keep trying to get ahold of somebody

Level 3
Apr 15, 2020 11:47:46 AM

I had to go on irs .Gov clicked on get my payment bar....they said they had wrong acct numbers .....so u have to change it because when it filed ...they used there acct # to get there fees.....never sent them the correct turbo card #... when u get through on the app ..it'll tell you where it's at or what's the problem 

Level 3
Apr 15, 2020 11:58:19 AM

Screenshot_20200415-145602_Chrome.jpg

 

Level 1
Apr 15, 2020 12:01:47 PM

Screenshot_20200415-113209_Chrome.jpg

 This is what mine said but I checked it again now in the payment is in there now so I guess they caught their mistake I did notice earlier though that the last 4 digits the Iris has for my account number is the last 4 of my social so maybe that's what they did who knows

Level 1
Apr 15, 2020 12:02:30 PM

Check it again I just checked mine and it's their

Level 1
Apr 15, 2020 1:48:39 PM

Definitely check the site.  I used the Turbo Card, which I will never do again, and it indicated it did not have information needed for direct deposit.  I filled out the info with my Chime account and it worked fine.  Now I am just waiting for them to give me a deposit date.

 

So if you used the turbo card you should definitely check to make sure they have the information, actually regardless of the DD method used, you should check.

Returning Member
Apr 16, 2020 2:04:09 AM

Screenshot_20200416-050020.png

 

But when I check my account it's still not there. As of 5:00 am 4/16/2020. So what do I need to do? IRS saying they sent it,  but nothing in my  account?

Employee Tax Expert
Apr 16, 2020 10:54:02 AM

If she is not claimed as a dependent and files an amendment to indicate that she cannot be claimed by someone else then once the amendments is processed she will become eligible for a stimulus payment this year.  

Level 3
Apr 16, 2020 1:36:12 PM

This all turning into quite the fiasco.....why wasn't turbo tax changing all the customers info a month ago when it passed.....now people's been out of work ...broke and trying to survive......and no one knows when help is coming.....I've changed info to my cards dd info.....and I'm asking how much longer it will take...can you please give me reasonable answer as to time frame after we change info

New Member
Apr 20, 2020 9:39:06 AM

I did not get a refund from 2018 for myself or wife. We owed nothing on state or federal

 

New Member
May 11, 2020 7:38:18 PM

The irs site says it was deposited but my card still say -4.16

Level 2
May 13, 2020 1:23:54 PM

entered my bank account info via get my payment on 4/15 after the IRS didn’t have my bank account info. But yet I used TurboTax for 2017, 2018 & 2019 returns, all of which resulted in direct deposit refunds AND my bank account has not changed. 

As of today, no stimulus check. I’m going bonkers. I will never use TurboTax again.