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Level 2
posted Feb 9, 2024 7:12:08 AM

Still not working -- when can we expect a fix?

I installed updates today and tried again:

 

0 1 201
1 Replies
Expert Alumni
Feb 9, 2024 7:53:12 AM

You don't mention where you are receiving this error, or for what situation.

 

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax.  You can also try a different browser.

 

Also, make sure you have ran all updates. 

 

If you are using TurboTax Desktop, check for updates under the Online Tab.