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Returning Member
posted Oct 9, 2023 7:40:38 PM

still can't import documents from JP Morgan Chase & Co.

it's so frustrating still not to be able to import documents from JP Morgan Chase & Co.

using downloaded TT on a mac laptop.

it seems to work on chase's end. i can (sometimes) get to a browser window that says: Success! We got your tax data. You can now return to TurboTax.

unfortunately the TT servers can't then transfer it to TT on my computer?

TT says: This import was unsuccessful.

well, maybe next year.

0 3 514
3 Replies
Level 15
Oct 10, 2023 6:47:24 AM
Returning Member
Oct 10, 2023 1:14:07 PM

thanks, i see others have called and spent hours on the phone with support. unfortunately i don't have that kind of time right now. the deadline approacheth!

Returning Member
Apr 13, 2024 11:51:43 AM

took a couple tried, but worked this year! woo-hoo