still can't efile

thanks for the people that tried to help me last week. Still trying to figure out why I can't efile.

I get the following messing when I click efile. This return has certain forms that can't be efiled.

I wish I knew what forms they are. Have 1099-R, SSA-1099, 1099-MISC, 1099-INT, 1098, and (2) W-2's.

Thanks for any help.

474

Level 2

Jan 30, 2024 8:41:41 AM

Same here. 2 hours spent yesterday with a support agent found no errors, and yet TT won't permit an efile. No explanation and no error codes. What a mess

New Member

Jan 30, 2024 1:36:35 PM

Same here with Deluxe Desktop. Spent 45 minutes with agent who said he would call back next day but didn't. I got an email saying my case was closed. Requested a refund on their website and was approved.

I did see another post from 1 day ago that had the same problem and TT said that it was a problem with Schedule C (which I had) and that programmers are working to fix but no release date yet.

Employee Tax Expert

Feb 1, 2024 12:58:26 PM

This has been resolved. Try closing TurboTax, clear your Cache and Cookies, and reopen TurboTax. Make sure you have ran all updates.

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still can't efile