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Returning Member
posted Mar 18, 2020 10:47:18 PM

State fee 24.99 refund

I got charged for state e-file 24.99 that did not get thru. I had to resubmit my e-file both federal and state. 
How do I claim for the state e-file fee that was not successfully transmitted?

0 3 707
3 Replies
New Member
Mar 23, 2020 12:05:17 PM

Trying to pay Turbotax $24.99 (state fee) to email my completed tax forms fed & state. I will pay by credit card.

New Member
Mar 23, 2020 12:15:47 PM

I am trying to pay Turbo the 24.99 fee to email my completed fed  & state returns. I pay by credit card

Intuit Alumni
Mar 23, 2020 12:28:50 PM

@Lhartono In order to discuss receiving a refund, you will need to contact our Customer Care department. Please click the link below and fill out the short form. Please list Billing Issues instead of refund as the reason for contact. https://support.turbotax.intuit.com/contact/

 

 

@rockydan326 Are you receiving an error message when trying to enter your credit card information?

 

Please click What forms of payment does TurboTax Online accept?.