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Returning Member
posted Oct 15, 2021 6:59:24 AM

State efile has shut down Oct 15 2021

Trying to complete my taxes and can't because TurboTax decided to close out state efile as of Oct 15 2021, instead of Oct 16 2021. Awesome!!!

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14 Replies
New Member
Oct 15, 2021 7:10:17 AM

You are not alone.

Level 1
Oct 15, 2021 7:13:06 AM

I thought it was just me.  Any solution provided by Turbotax to still e-file today?

New Member
Oct 15, 2021 7:28:58 AM

YEP...!!!

Returning Member
Oct 15, 2021 7:32:54 AM

Wasted 1 hr on the phone with customer service to be told that this is a known issue and they are trying to fix it. Fingers crossed.

New Member
Oct 15, 2021 7:41:19 AM

What is the timeframe for fixing this?

Returning Member
Oct 15, 2021 7:43:38 AM

Just got fixed. I was able to pay.

Returning Member
Oct 15, 2021 7:55:00 AM

System crashed; it's back up. I was just able to efile state return.

Returning Member
Oct 15, 2021 11:34:41 AM

Must be down again - I cannot get to the payment to file

New Member
Oct 15, 2021 6:33:05 PM

It must be down again!! I can't pay to e-file

Level 15
Oct 15, 2021 6:41:36 PM

As you can see it is never a good idea to wait until the last minute to efile ... there is always a crush in the last few hours.

 

All you can do is keep trying every few minutes.  Clearing your cookies and/or switching browsers may help. 

Level 2
Oct 15, 2021 9:46:45 PM

That's just the many many issues with TT. It's abysmal. 

Level 15
Oct 15, 2021 10:22:22 PM

yes, and it's probably true for other brands of personal software. why do people wait until the last minute to file?

Level 2
Oct 16, 2021 9:37:30 AM

what a reply....not everyone has your life. why did I get hit with a serious life affecting illness that made living almost impossible.

you don't always need to reply to questions that you don't have answers to...just move on

Level 15
Oct 16, 2021 10:25:21 AM

I've handled clients that were terminally ill and died before the year was out. somehow they managed to get me the documents to prepare their return in plenty of time to file and only lived for a few more months.   However, if you had Covid, I can understand your problem.