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New Member
posted Jun 26, 2025 10:03:54 AM

State check

I still have not received my Georgia state tax return. It has been two months and all the information I put in online says, inaccurate. I am trying to speak with a live agent at TurboTax since they took enough money from me to file my taxes, and now they cannot help me. I do not want to speak to an AI. Does anyone have a number to speak to someone live?

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2 Replies
Level 15
Jun 26, 2025 10:30:20 AM

TurboTax gets no information from the state after you file your tax return.  No one at TT will be able to tell you what GA is doing.

 

Federal and state refunds come from completely separate entities,  There is no rule as to which one will come first or how much time there will be between their arrivals.  Some states process returns quickly and some are very slow.

 

STATE RETURN

Make sure your state return was accepted:  https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 

To track your state refund:    

 

ttps://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_US_en_US?uid=lt447ebr

https://ttlc.intuit.com/turbotax-support/en-us/help-article/state-taxes/contact-state-department-revenue/L9qVToi02_US_en_US?uid=m6e06um0

 

 

Employee Tax Expert
Jun 30, 2025 11:13:06 AM

Please see what's the TurboTax phone number for details.

 

You can also use this link to contact the Georgia Department of Revenue and check the status of your state refund.