I do not have any solar carry forward. Because of that, when I file my New York State return, Turbo Tax tells me I cannot file electronically with New York. Also, I must go back and check the box that I do not have any carry forward. I did that several time, however, Turbo Tax tells me I have carry forward.
When I return to that screen the box is unchecked.
Why?
There may have been a mis-entry of information of data at some point, but try going down this path in Desktop, if you haven't already:
If this still doesn't work, delete your state return using the guidance in the TurboTax Help article How do I clear my state return in the TurboTax for Windows software?. Your New York return will be deleted, but the New York program that you purchased won't be.