I cannot get the Massachusetts state forms that I'm told will 'soon' be available. This has gone on for at least several weeks. So I tried to go ahead and file just the Federal. I'm all set and then told IT needs an update! Funny thing is NO UPDATES ARE AVAILASBLE!
Are you using an online version or desktop?
Hi -
This is a desktop version that was downloaded (no CD).
Thanks!
Jim M.
Okay. So you would use the first option: Open the program, from the top, under "Online", select "Check for Updates".
See the image below:
Please use this link, there is a "workaround" included which has helped many moves forward: https://ttlc.intuit.com/community/tax-topics/help/there-is-an-update-available-for-your-version-of-turbotax-loop-when-e-filing-windows/01/1116299
*clink on the link for Massachusetts
It was partially successful. I did get a download/update. But when trying to e-file, it once again said I needed an update and none was available. I was told I had the latest version available.
On a second attempt -different browser - I was successful in obtaining a download. But there was no application file within to install.
Customer Support is able to assist you over the phone with any troubleshooting issues.
Please contact them by following the instructions below.