Could not reset 5 digit PIN number from what was used last year. Had to file by mail.
Are you referring to the IP PIN provided by the IRS or a Self-Select Pin? If you are unsure, please see Is my Self-Select PIN the same as my IP PIN?
If you need your IP PIN, please see How do I get my 6-digit IP PIN?
If using the Self Select Pin, please see What is the difference between the five-digit Self-Select PIN I created last year and my Self-Select PIN this year?