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New Member
posted Oct 16, 2025 7:25:09 PM

Service code problem

I entered my service code for a discount. Screen shows it worked. Yet the pricing remains the same. !! Nobody at TurboTax now. Can I get this service code redeemed later on? --Anthony K [phone number removed]

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1 Replies
Level 15
Oct 16, 2025 8:36:27 PM

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh