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New Member
posted Jun 5, 2019 11:33:04 PM

Server (http://ido-app-server-upstream/secured/LoginHome.htm) gives an error that the server cannot be found. I cannot access 2018 records, or enter any entries. HELP!

0 9 1754
9 Replies
Level 15
Jun 5, 2019 11:33:06 PM

You are posting from Its Deductible.    Are you trying to work on charitable donations---or are you trying to work on a tax return?

Level 15
Jun 5, 2019 11:33:08 PM

Have you tried using a different browser?

New Member
Jun 5, 2019 11:33:09 PM

I’m working on 2018 contributions.

New Member
Jun 5, 2019 11:33:10 PM

I just tried Safari and got the same server error.  Has there been a change in servers?

Level 15
Jun 5, 2019 11:33:11 PM

@billgarbersrwg0r

There used to be an old login site out there that doesn't work.

Make sure you start here and delete any old bookmarks you may have:

<a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/personal-taxes/itsdeductible/">https://turbotax.intuit.com/personal-taxes/itsdeductible/</a>

My chrome rev 70 works

New Member
Jun 5, 2019 11:33:16 PM

Excellent!  Thanks, I don't have to redo multiple transactions!
Firefox also works!

New Member
Jun 5, 2019 11:33:17 PM

I can't retrieve records

Level 15
Jun 5, 2019 11:33:19 PM

@merrillphillips You are posting a question to someone else's thread.  What records can you not retrieve?

Level 15
Jun 5, 2019 11:33:20 PM

Solved