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New Member
posted Feb 9, 2025 10:55:09 AM

Seller-financed mortgage

In my 2024 turbotax small business version, I got to a screen in Personal Income with the title "Other Interest and Dividends".  It has a checkbox that was PRE-checked when I got to the screen for "Received interest payments from a seller-financed mortgage"

 

I did NOT receive interest payments from a seller financed mortgage.  I have not ever entered into a seller-financed mortgage arrangement.

The system will NOT let me uncheck this box.

What is causing this checkbox to be forced to ON?  It should not be checked.

 

Thank you,

Everette Jordan

4 9 7725
9 Replies
Level 15
Feb 9, 2025 10:57:55 AM

Put your cursor in that box.

Click on Edit at the top of the desktop program screen

Click on Add Supporting Details

Click on the Red X in the upper right of the window to Remove the details

 

You can make your entry now.

New Member
Feb 9, 2025 11:07:26 AM

Even when I get that checkbox to have a focus box around it, the menu item, "Edit > Add Supporting Details" is disabled (i.e. grayed out).  The Short-cut associated with that menu, Ctrl-I, also has no effect.

 

Thanks for the response though!

 

Level 1
Feb 13, 2025 8:05:12 PM

I ran into the same issue on mine. I got it to clear by going to the "Interest and Dividends" section of the form, then clicking "Start" on the "Interest from Seller-Financed Loans" category. Once I clicked "no" on the next screen, it cleared the automated checkbox. Hope this helps!

TurboTaxIssue.PNG

Level 2
Feb 14, 2025 5:14:29 PM

This worked, thank you! Obviously a bug in the TurboTax software since several people have had that issue.

Level 2
Mar 12, 2025 11:16:52 AM

Thank you! This worked. And, yes, a bug in the s/w IMO.

Level 2
Mar 18, 2025 7:19:45 AM

A month later bug is still there. Thank you for finding and sharing the resolution!

Level 1
Mar 31, 2025 4:27:18 PM

Thank you!

Level 2
Apr 14, 2025 5:34:49 PM

Your suggestion worked but I had to hit Save after saying No in order to clear out the automated checkbox. Thanks again.

New Member
Jan 31, 2026 9:57:35 AM

Solved the problem for me.  Thanks!