Try these options to fix the issue you are having:
If you are using TurboTax Online
- Check your browser settings. (clear your cache and cookies)
How do I delete cookies
How to clear your cache
- Check your internet connection.
- Try using a different web browser.
If you are using TurboTax Desktop
- Make sure the software is updated.
- If you haven't rebooted your computer, please do.
Another option is to remove the Schedule H form by going to the Tax Tools section, select Tools, and Delete the form. Then clear and start over from the very beginning.
How do I clear and start over?