I'm using the TurboTax program locally on my iMac and started my 2017 return a few weeks ago, but had to get a few more forms before I could finish. I pulled it back up this morning and everything was there and so I finished and filed. I saved it and even put in a password for the file, then filed the return on-line.
Later the same day, I pulled up the file and it didn't ask me for the password and all the data is gone (starting at $0 again, didn't even know my name or ask for importing last year's return).
How can I check to see if the IRS received a blank return or if the data went through before it decided to dump everything?
What a pain, I've never had this happen in all the years I've been using TurboTax.
I had the exact same problem today. I use Mac (El Capitan). I closed out of Turbotax 2017, and eventually found my .tax2017 file in the /Documents folder. I duplicated that, then opened the one I had found, it had all the entries. I was able to print the returns and archive the digital file. Hope this helps!
Sounds like you completed your return on your TurboTax CD/Download on your computer. Open and continue your return on your TurboTax, and select "file" to Check E-file Status.
Follow the instructions here on how to find a tax return file created in TurboTax CD/Download software for Mac: https://ttlc.intuit.com/replies/3302441
I met the same problem! And I can find the file but still can not open it!