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Level 2
posted Apr 4, 2023 12:09:40 PM

residency buttons keep reverting

I have to file taxes in two states this year.  On the CA form there are a set of buttons you click on residency and then a button on whether you owned a home.  Every time I go in the buttons keep reverting to something else. The forms appear to have the right info.  If I file with the buttons doing weird things will the return be accurate?

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2 Replies
Intuit Alumni
Apr 5, 2023 9:39:46 AM

You may need to contact customer service directly for assistance. Please see the following information here for more details.

Level 2
Apr 5, 2023 12:32:16 PM

I reported this to tech support.  So far all the forms seem okay despite the buttons reverting, this includes the residency info and the property ownership question.  I suggest for anyone having this issue, before they get it fixed, to make a PDF version of file and then go through and look at forms for accuracy.  Its painful but at least not waiting for a fix to file return.