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Level 3
posted Jan 16, 2022 12:09:43 AM

Remove TT Live w/o clearing information

I have already added almost ALL of my info, which is quite intense, and I have not used nor do I want live. I am not sure how it ended up on my account. How can I remove it without having to re-enter all the info? The people on the phone have been unable to help thus far. 

0 6 646
6 Replies
Level 15
Jan 16, 2022 3:49:38 AM
Level 3
Jan 16, 2022 8:17:25 AM

Self employment so no free file for me. And TT pulled out of the irs program. . 

Level 15
Jan 16, 2022 8:19:42 AM

-Use this IRS site for other ways to file for free.  There are 8  free software versions available from the IRS Free File site

 

https://apps.irs.gov/app/freeFile/

Level 15
Jan 16, 2022 8:30:01 AM

You have 3 options ...

1) clear &  start over in a lower version

2) switch programs ... try one of the IRS options

3) wait until you can efile the return and hope you get approved for a loan  and then make a choice if you don't

Level 3
Jan 17, 2022 12:58:51 PM

I tried a preview of the other free ones. Let’s just say they are free for a reason haha. 

 

im not sure I understand your suggestion #3. 
shouldn’t they be able to just take live off without having to clear all my data? 

 

Level 3
Jan 17, 2022 1:00:49 PM

Thanks. Just looked at some. Wow they have **bleep** ui/UX. They basically just posted irs forms. I can see why people use turbo and hr now.