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New Member
posted Feb 23, 2025 12:33:23 PM

Remove tax return to input another one

I am using turbo tax online, but I don’t think it is the online program I paid for.  My daughter’s tax return popped up and I can’t get rid of it.  I want to work on my tax return.  Both tax returns are also on my laptop.  Will I lose them if do something to the online tax return

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2 Replies
Level 15
Feb 23, 2025 12:36:35 PM

When you use Online TurboTax, you get one return per fee.  Each return needs its own account and user ID.   If you use the same account and user ID for a second return, you overwrite the first one and lose it forever.

 

 

https://turbotax.intuit.com/personal-taxes/online/

 

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-start-another-return-in-turbotax-online/00/25596

Level 15
Feb 23, 2025 12:36:58 PM

If you want to work on your 2024 tax return, you need to use the tax return that is on your laptop where you installed the TurboTax software of 2024.

 

The TurboTax online editions can only be used for one tax return per account and User ID.  If another tax return was completed using the same account, then that return overwrote the first tax return and the first tax return is gone.