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New Member
posted May 29, 2020 7:46:06 AM

Remove Climate Action Incentive from return

I have spoken with two different customer service agents and they have not solved this issue. Turbotax online keeps automatically applying the CAI to my 2019 return and I cannot remove it. I am not the one claiming the incentive this year as I am separated. I need to remove the CAI but do not know how. I have unclicked it in the provincial section. I have created a new return without porting info and neither strategy suggested to me has worked. How do I remove the climate action incentive from my return?

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1 Best answer
Level 15
May 29, 2020 7:59:13 AM

You probably want to post your question on the Canadian TurboTax Community (link below); this is the U.S. board.

 

https://turbotax.community.intuit.ca/community/turbotax-support/help/03/en-ca

1 Replies
Level 15
May 29, 2020 7:59:13 AM

You probably want to post your question on the Canadian TurboTax Community (link below); this is the U.S. board.

 

https://turbotax.community.intuit.ca/community/turbotax-support/help/03/en-ca