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New Member
posted Jun 3, 2019 10:14:25 AM

Rejected Oklahoma state return error code REJ002-internal reject. When I log into TurboTax it just takes me to the screen where I enter my driver’s license info, all rite

Oklahoma e filed return, got a reject code REJ002, never gotten before. All info is entered correctly. TurboTax just takes me to the page where my drivers license is entered and everything is entered correctly. Please help, I’m freaking out!!! 

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24 Replies
New Member
Jun 3, 2019 10:14:28 AM

Im getting the same thing, I also got an email saying that there will be an update to the product Jan 31, 2019 and to refile after that. I want to know what's going on too. My federal was already accepted no problem. 

New Member
Jun 3, 2019 10:14:29 AM

I am really flipping!! Is this just a TurboTax software thing or what? I’m getting nothing anywhere for answers. Federal was accepted for me as well, right away.

New Member
Jun 3, 2019 10:14:35 AM

Also, my state website is saying my return has not been received. This leads me to believe it is a TurboTax error, and everything is still ok? I hope...ugh.

New Member
Jun 3, 2019 10:14:39 AM

I think it is a turbo tax thing. Something in their software isn't right or something I guess.

New Member
Jun 3, 2019 10:14:40 AM

I hope that’s it. I wish TurboTax would answer if this is the case. I have used them for years with no issue whatsoever

Level 2
Jun 3, 2019 10:14:42 AM

Yep I'm Oklahoma...today is January 26th and I was told to try again on the 31st when its "updated"....relieved to finally see I'm not the only one

New Member
Jun 3, 2019 10:14:43 AM

So it IS just a TurboTax software issue and it hasn’t really even made it to them yet?

Level 15
Jun 3, 2019 10:14:44 AM
Level 2
Jun 3, 2019 10:14:45 AM

@macuser_22 so I had $733 taken out state over 2018...I claimed 2 kids on a $29000 income, and so my state refund was literally every dollar given back to me(state refund of $733)....do you think it just wasnt calculated correctly because of the unavailable forms? Or is it possible to get back every dollar of your state? Honestly just seems too good to be true, but on all my forms and the website it def says a return of $733...lmk what anyone thinks.

Level 15
Jun 3, 2019 10:14:47 AM

I have no way of knowing what changes there will be when the forms are updated.

I have the OK state software also and I will not enter anything until all forms are final.  I see no  advantage of entering data until all the software is complete.  

New Member
Jun 3, 2019 10:14:48 AM

Ok. So I just wait until the 31st and re-file and I shouldn’t get rejected, right? It wasn’t a problem with my return?

Level 15
Jun 3, 2019 10:14:49 AM

I would wait until Feb 1 at least since most updates are done at night.  Don't know if that is the only reason for the reject.

New Member
Jun 3, 2019 10:14:51 AM

Glad to know I'm not the only one that got the rejection on my Oklahoma taxes! I was kinda freaking out because I've never had an issue before. But I got an email to try again the 31st. Wish someone would just say what the actual issue is though.

New Member
Jun 3, 2019 10:14:52 AM

i got the same message to wait till Jan 31st. I was so worried I done something wrong

New Member
Jun 3, 2019 10:14:54 AM

My fiance used tax act and his state was accepted, so it's only turbotax that doesn't have the forms updated. :(

New Member
Jun 3, 2019 10:14:55 AM

Same problem here as well. Looks like we're waiting until the 31st.

New Member
Jun 3, 2019 10:14:57 AM

Same issue here...filed Jan 28th and received the "REJ002 - Internal Reject" email this morning for Oklahoma State (Fed was accepted). Will try again Feb 1st.  

New Member
Jun 3, 2019 10:14:58 AM

The exact same thing happened to me, federal was accepted but state says REJ002. I tried to do the fix but it got rejected again, it says to wait until on if after the 31st. So I guess we just wait until the 1st of February but I wish turbo tax would post that they’re having an issue in the stare filing because I was freaking out until I saw I’m not the only one having this problem....

New Member
Jun 3, 2019 10:15:01 AM

Same here, federal was accepted but state of Ok has an internal reject. I have never had any of my taxes rejected in my life so it took me back. Guess I will wait until the update in the email from TurboTax. Have used TurboTax since 2014 and never had a problem

New Member
Jun 3, 2019 10:15:02 AM

Got my email this morning that my state (ok) was rejected again. I guess I'll wait until the 31st like everyone else. At this rate my federal will be back before my state.

New Member
Jun 3, 2019 10:15:03 AM

Well now I'm beginning to wonder, my coworkers mother in law already got her state back and she used turbotax. If the form isn't available till the 31st how is that? It would be nice if turbo tax would let us all know what's going on.

Level 2
Jun 3, 2019 10:15:05 AM

@kerosene95 what state is your coworkers mother in law?

New Member
Jun 3, 2019 10:15:08 AM

Oklahoma same as mine

Level 2
Jun 3, 2019 10:15:10 AM

I am having this same issue. I looked at the state website. It says that the form should be available tomorrow! Lets hope it is!