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Returning Member
posted Feb 18, 2022 2:25:21 PM

reject

when I send my to efile is rejected because the AGI is wrong but its not I have the w-2 next to and that what it say I send it 3 times and they keep rejecting it what can I do

0 8 979
8 Replies
Level 15
Feb 18, 2022 2:30:24 PM

The 2020 AGI is Not on a W-2.  It is on the 2020 federal tax return you filed Form 1040 Line 11

Returning Member
Feb 18, 2022 2:38:14 PM

yes, I know I send it when I change and send it to that also and I change the amount and it says error also

New Member
Feb 18, 2022 2:41:01 PM

Your adjusted gross income will not be on your W-2.  Look at your 2020 Federal return from last year and your AGI will be on line 11.  You will need to see your federal return form from 2020.

 

Returning Member
Feb 18, 2022 2:44:20 PM

yes, I'm looking at right now and it shows line 11 I change the amount and it says the same error

Level 15
Feb 18, 2022 2:44:27 PM


@yankeechula60 wrote:

yes, I know I send it when I change and send it to that also and I change the amount and it says error also


Then try entering a 0 (zero) for the 2020 AGI and e-file the 2021 tax return again.

Level 15
Feb 18, 2022 2:45:53 PM

Try using 0 for the AGI.  The IRS took a long time to process 2020 returns so the AGI didn't get entered in time.  Zero has been working for most people.  This is a common question.

New Member
Feb 18, 2022 2:46:41 PM

It's not clear what you are trying to "change".  Enter the numbers as required. The AGI comes from the program's calculations. Do not try to "change" anything manually. 

Returning Member
Feb 18, 2022 2:50:23 PM

ok thanks ,I'm going to try that I hope it goes through