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posted Mar 14, 2022 9:39:20 AM

Reject code F8962-006-01

I keep getting the same reject code.
What happened
 
F8962-006-01 - If Form 8962, Line 1 'TotalExemptionsCnt' has a non-zero value, then Line 5 'FederalPovertyLevelPct' must be equal to Line 3 'HouseholdIncomeAmt' divided by Line 4 'PovertyLevelAmt'.

Help

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1 Replies
Expert Alumni
Mar 14, 2022 10:11:21 AM

IRS reject code F8962-006-01 refers to Form 8962 Premium Tax Credit (PTC), which reconciles the Advanced Premium Tax Credit from your Form 1095-A. 

 

To fix the reject code and resubmit your return:

  1. Sign back in to TurboTax and select Fix my return.
  2. Select Federal from the left menu, then Federal Review.
  3. Continue through the screens to refile your return.