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New Member
posted Mar 9, 2021 12:31:14 PM

REFUND REQUESTED:

We paid twice for service that wasn't able to file either of our taxes ..

Please look at my account and refund TURBO-TAX funds for the year 2020

 

Joan and Patrick [PII Removed]

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1 Replies
Expert Alumni
Mar 12, 2021 7:07:40 PM

This is a public internet forum so your personal information has been removed for your protection. We also do not have access to your TurboTax account, so we are not able to issue a refund. 

 

In order to discuss receiving a refund, you will need to contact our Customer Care department. Please click the link below and fill out the short form. Please list Billing Issues instead of refund as the reason for contact.

 

https://support.turbotax.intuit.com/contact/