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Level 1
posted Apr 24, 2024 9:12:32 AM

Refund not received.

I have seen several posts concerning federal refunds not being received in a timely manner. My refund date was originally estimated to be April 8, 2024. The IRS website still only shows receipt of my forms via Turbo Tax.

0 2 1979
2 Replies
Level 15
Apr 24, 2024 9:13:45 AM

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund. 

 

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

Employee Tax Expert
Apr 24, 2024 9:13:51 AM

Once your return is filed, TurboTax has no control over the processing of your return or the release of your refund.

 

Here are a couple FAQs to track your refund:
When will I get my federal tax refund?
How do I track my state refund?
Why does Where's My Refund say "approved" but TurboTax still says "accepted"?