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New Member
posted Apr 24, 2024 9:47:45 AM

Refund Delayed

Submitted return on 2/8 with IRS acceptance but not approved

I had to verify my return on 3/19

Verification was completed

TurboTax charged my bank account $89 on 4/19 for a direct deposit

I understood that this amount would automatically be subtracted from my refund 

My question: Am I being charged twice?

Thank you for an answer

0 1 6555
1 Replies
Employee Tax Expert
Apr 24, 2024 9:49:35 AM

Once your return is filed, TurboTax has no control over the processing of your return or the release of your refund.

 

Here are a couple FAQs to track your refund:
When will I get my federal tax refund?
How do I track my state refund?
Why does Where's My Refund say "approved" but TurboTax still says "accepted"?

 

When you choose to pay your TurboTax fees from your Federal refund & there is a delay in the processing of your return/refund, then per the Refund Processing Agreement, TurboTax can deduct the fees from your bank account. 

  

Why was my bank account auto-debited for TurboTax fees? 

https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-