☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Dec 6, 2019 2:27:56 AM

Purchasing 2019 turbotax

I cannot log in to purchase 2019 turbo tax.  After entering my password, the site keeps returning me to the login screen.  Cannot purchase the 2019 service my using links emailed to me for that purpose.  After clicking buy, the page never opens.  Been try for 2 days.  Losing faith the intuit can keep my data secure when your own website is down.

0 3 1057
3 Replies
Level 15
Dec 6, 2019 4:26:31 AM

This is usually a local problem, since there has been no systemic issues with the TurboTax website.

 

Contact TurboTax support for assistance with this problem of accessing the website to purchase software.

 

Support is open from 5am to 5pm Pacific time, Monday thru Friday

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

New Member
Dec 21, 2019 5:42:34 AM

purchased Turbo Tax in October and have not gotten the down load

Level 15
Dec 21, 2019 5:43:41 AM

duplicate post