Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 3, 2019 11:52:19 AM

Please contact me at [removed]

0 2 281
2 Replies
Level 15
Jun 3, 2019 11:52:20 AM

This is a public Internet forum.  For your privacy and security, please do not post personal in the public forum asking someone to phone you. TurboTax Support won't phone you from this forum, but no telling who else might try to do so and could pretend to be from TurboTax.

See the info I left you in an Answer below on how to proceed.

Level 15
Jun 3, 2019 11:52:21 AM

You appear to be using Live Deluxe.  If you are trying to use the Live feature of your product, I've provided info below.

TurboTax Support has closed for the day.  That Live service is available when Support is open 5AM-5PM Pacific (8AM-8PM) Eastern, Mon-Sat this week, then Mon-Fri starting next week.

Here's more info on using the Live feature of your product:

FAQ:  What is TurboTax Live?
https://ttlc.intuit.com/questions/3859448-what-is-turbotax-live

FAQ:   How do I connect with a tax expert in TurboTax Live?
https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live

In the meantime, if you wish, you can use the link below to ask a question in this forum, and you may get some assistance in the forum.

https://ttlc.intuit.com/questions/new

When you go to the form at the link, the first box is for a summary of your question, like a title, and is limited to 170 characters..  If you need more room, lower on the form you will come to another box with plenty of room to enter details.  This is a public Internet forum, so don't post any personal info.