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Level 1
posted Jun 4, 2019 9:16:27 PM

Phone number for a live agent please

1 16 2864
16 Replies
Intuit Alumni
Jun 4, 2019 9:16:29 PM

Please follow the instructions for contacting TurboTax Live: https://ttlc.intuit.com/replies/6419943 

Here is more information on the subject: https://ttlc.intuit.com/replies/6071042


But if you still require assistance, you can contact us at (800) 446-8848.



New Member
Mar 18, 2020 8:18:26 AM

,[phone number removed] where is my direct deposit l filed February 24. WHERES MY REFUND,!!!!

Intuit Alumni
Mar 18, 2020 8:43:36 AM

@Irishinde

 

The IRS issues most refunds in about 21 days, although some returns take more time to review. If your return has been accepted, you can begin tracking the status of your return using the Where's My Refund? site. If it's been more than 21 days since your return was accepted, you can call the IRS directly to check on your refund status. For more information about the status of your refund, please see the FAQ below:

 

When will I get my IRS tax refund

New Member
Apr 2, 2020 5:14:16 PM

Live agent 

Expert Alumni
Apr 2, 2020 7:34:34 PM

If you have purchased TurboTax Live, you can get expert tax help through the link below:

 

Connect to a Live Expert

 

If you need additional assistance, you may contact TurboTax Support:

 

What is the TurboTax phone number

New Member
Apr 14, 2020 9:48:37 AM

When will i recieve mu stimulus payment im on ssi

Expert Alumni
Apr 14, 2020 10:03:48 AM

They are just starting to distribute payments.  They are releasing them by income, with the lowest income levels being the first to receive.

New Member
Apr 14, 2020 10:33:22 AM

I called turbo tax on the 10th of april and filed for my stimulus just in case so they wouold have my direct deposit information.will i still receive my payment havent got it yet!!!

New Member
Jan 11, 2021 11:54:45 AM

This is [removed]. I was wondering where my 600 stimulus was. You guys did my taxes last year

Level 15
Jan 11, 2021 11:55:33 AM


@Countrymimi wrote:

This is [removed] I was wondering where my 600 stimulus was. You guys did my taxes last year


Go to this IRS get my payment website - https://www.irs.gov/coronavirus/get-my-payment

 

If you do not receive any other stimulus payments by January 15, 2021, then the stimulus payment for which you are eligible to receive will be entered on your 2020 federal tax return as a tax credit on Form 1040 Line 30.

The TurboTax program will ask about stimulus payments in the Federal Review section of the program.

New Member
Jan 15, 2021 10:21:16 AM

I did not file in 2019,I only get SS. You said I did not have to file in 2019 as I was below level at only 13,000. What do I do now to get my stimulus? if I file for 2020,how do I do that with only SS as income and that is only way to receive stimulus.

Expert Alumni
Jan 15, 2021 10:41:26 AM

 

This link provides the most up to date information available from the IRS:  IRS Update

 

If you have a Turbo Card, this link will be helpful to you:  Turbo Card

 

This link will tell you more about the Recovery Rebate Credit:  Recovery Rebate Credit.

New Member
Jan 15, 2021 10:43:59 AM

I have spent 6 hrs on phone trying to get a simple answer from turbo tax. What's the deal filks

Level 15
Jan 15, 2021 11:14:21 AM


@Judy a rock wrote:

I have spent 6 hrs on phone trying to get a simple answer from turbo tax. What's the deal filks


If Social Security is your only income to be reported on a 2020 tax return then to e-file your tax return and receive the stimulus payment  you need to -

Complete the Stimulus questions in the Federal Review section of the TurboTax program

Add $1 of interest income to your tax return, so that you can e-file.

 

Enter interest income in the Search box locate in the upper right of the program screen. Click on Jump to interest income

On the Form 1099-INT enter any name in the Received from: box.  Enter $1 in Box 1

Returning Member
Aug 18, 2021 9:44:54 AM

Would like to speak with live agent regarding a return. [phone number removed]

Level 15
Aug 18, 2021 9:51:45 AM

@bekindtome2020 

 

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.