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New Member
posted Feb 2, 2026 11:16:15 AM

Payment option

I’ve been trying for over a week to try to file and spoke to multiple reps and googled every question to get an answer from TurboTax as to why I still can’t use that option to pay with my refund and I have enough to cover the fees and I have gone over all my tax forms and even started over the filing process and still got the same notice saying I am not eligible to use this option with no explanation and every rep I have spoken to say it’s a glitch and going through this page trying to find answers I see the same response from a supposedly tax expert but no explanation to why it’s not letting me pay with my refund and I have been using this service for over 10 yrs. And no the fees are not $40-$45 it’s almost $200 in fees, turbo tax is a liar.

0 2 2790
2 Replies
Level 15
Feb 2, 2026 11:23:06 AM

The "refund processing" fee is $40.   The other fees you see are for using the software.  

 

You can avoid the $40 extra fee by paying the software fees before you e-file using a credit or debit card.

 

How can I see my TurboTax  fees? 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbotax-online/L1XnIzgzg_US_en_US?uid=m682vq7k

 

If your TurboTax fees are higher than expected, you can reduce them by removing add-ons     (BEFORE you e-file) :

 

New Member
Feb 2, 2026 11:27:24 AM

Your response and information provided isn’t what I’m asking about I want to know why the issue hasn’t been fixed.