Turbo tax never asked for my license code but continued on. Turns out it made me pay 83.08. The program crashed and when I relaunched it I was able to enter the license code and complete my return. As expected I only had to pay $15. Please cancel the $83.08 purchase or if too late to cancel please refund it
022670
2 Replies
LeticiaF1
Employee Tax Expert
Feb 12, 2025 12:38:29 PM
To resolve this, you will need to contact a specialist, see the link below for contact information: