If you’re having trouble signing in to your Intuit Account to access TurboTax, we’re here to help you get in. We’ll show you how to sign in if you lost or forgot your user ID or password or if you're locked out of your account, or recover your account if you can’t get a verification code. Read further to learn other sign-in tips and troubleshooting.
Note: If you can sign in to your Intuit Account, but need to update your contact info, we have instructions to help you.
If you forgot your user ID or password, but still have access to your phone or email on file, you can still access your account. This is the fastest way to access your account if you lost or forgot your credentials.
If that doesn’t work, select Try something else to verify your identity and account ownership a different way.