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Level 2
posted Mar 17, 2024 12:09:23 PM

Pages won't load

When trying to enter SSA1099 click on update button and it goes to blank screen.  Also happens when trying to enter 1099-R info.  I am using Turbo Tax Home and Business 2023

0 1 2584
1 Replies
Level 15
Mar 17, 2024 12:13:56 PM

Save your tax return and close the TurboTax program

Right click on the TurboTax icon

Click on Properties

Click on the Compatibility tab

Check the box Run this program as an administrator

Click on Apply and OK

Start the TurboTax program and see if the problem persists