Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Sep 30, 2019 9:06:54 AM

Order cancellation

Want to cancel my TurboTax purchase. There's no support email or phone number listed to call to begin this process. Please help connect me to correct this purchase. 

0 2 560
2 Replies
Level 15
Sep 30, 2019 9:13:08 AM

Contact Support via the link below during regular business hours.

 

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

New Member
Oct 3, 2019 10:20:55 AM

It appears I have order two tax packages. I want only one. There does not appear to be any simple way to modify an order. Also, the telephone number you have for me has been changed. But like trying to modify an order, this too is an almost impossible task.