This does seem to be happening this morning to a few customers. In order for us to send it up the ladder to be looked at, we must include a diagnostic copy from a customer experiencing the issue. So if you would be able to send us the token number we can send the issue to be looked at.
You can do this by taking the following steps:
TurboTax Desktop
The form is not included in Turbo Tax Business (NYS) software. There is a link in the software that takes you to the intuit site where you can complete the form and make the payment. The following screens shots are from the Turbo Tax Business software and the Intuit site.
Will I be able to complete the IT204-LL form, submit it and make payment before March 15th? I've been able to do this in past years.
I get these same screens saying the 204-LL filing is not available when it takes you to the online software.
Also see no 204-LL form in the desktop software so no way to file it there.
I remember Turbo tax had major issues with this form last year and we had to re-file the payments in May of 2023 because payments weren't transmitted properly by Turbo Tax in March. So seems like Turbo tax has issues with this form although everything seemed to work fine in 2022.
These payments are due March 15th. It's frustrating as I've been holding off on even e-filing my partnership returns until this gets sorted. I'll give it another week or so I guess. If I have to, I'll just mail in the 204-LL form with payment and attach a statement saying Turbo Ta was unable to e-file the payment at the time of preparation. I'm sure NYS won't be happy though as they want this form and payment e-filed.
It's a shame Turbo tax can't just incorporate these LLC fees into the main Partnership module and make it much simpler. And these LLC fees have been around for many years and are not something new....not sure why Turbo Tax doesn't have the process down by now.
I keep trying every single day, but it keeps saying this form filing isnt available
I think I'm just going to manually do the 204-LL and mail payment. I'll attach a statement saying Turbo Tax didn't have the filing available at the time of filing on March 5th.
It's just not acceptable that Turbo Tax doesn't have this available at this point with the payment due date almost a week away now.
And even if they get it working, odds are it won't work correctly just like last year since they're clearly having issues and probably rushing it at the last minute.
So my suggestion is just to mail the form and payment, print out the page that says filing not available and put a note on it saying that Turbo Tax isn't able to handle these payments as of the date it was filed.
I just checked this morning and filing the IT204-LL is now available thru the link in the Turbo Tax business software. I used it to file my IT204-LL but I will keep all email confirming the filing, in case there is a problem.
Also noticed it's now available and was coming here to post 🙂
I had done my forms manually yesterday and was just going to finalize and do payments today so just in the nick of time.
Sure wish Turbo Tax would get this stuff done earlier and not push it until the last week. These payments have been around a long time so it's not like it's something new.
Where is the link for the IT-204-LL . . . first time TurboTax user and cannot find it. Do you file IT-204-LL with the IT-204? Thanks!
This seems to be finally working now. I was able to use the link in Turbotax Business to go to the Intuit website and make the IT-204-LL filing payment.
in the step by step version, click on top by "SHOW TOPIC LIST". scroll down until you see the NYS tax parntership, and click on it. it will kick you out of the 'SHOW TOPIC LIST". go back in and scroll down , you will see the IT-204-LL active on the NYS partnership return
I don't see the form it 204 ll listed.
Is there another way to get the link?
Form IT-204-LL is showing as being available and some users are reporting to be using it.
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I filed my Fed and State taxes on 3/9/24, and I wasn't able to complete the IT-204LL payment flow; I got to the very end and got a "Hit a snag/You can try again, or go to the New York State Tax Department website" prompt.
I finished filing my taxes thinking I could go to the NYS website before 3/15 due date after, but the website just tells me how I should be e-filing this form, and if I don't e-file I could incur penalty.
I called support twice already. The first time they told to try paying through the NYS website, which is not possible. Then second time, they told about downloading Turbotax desktop version to file this form, and that I would then be refunded, but it seems like I can't download it to my Mac.
I need to e-file this form and pay the $25 fee. I've already filed my state taxes and they've been accepted. What am I supposed to do? Please help!
Please try again in 48 hours. If you still experience the issue, please call Customer Service and tell them you have a "block payment issues, possibly due to billing or an invalid license" and the agent should be able to help you. Here is how you reach customer service: Turbo Tax Customer Service
What exactly should I be trying again? What's going to change in 48 hours? 48 hours is past the deadline.
You are having problems with payment, correct? There are two different issues this could be, one requires you to wait 24-48 hours, the other you would need to call Customer Service. Since this is a business return, I would go ahead and call Customer Service now and see if your issue is the block payment issue, or invalid license issue. If not, they should be able to take your payment over the phone.
No, I'm having trouble filing IT-204-LL after I've already filed my business state taxes. I can't find a flow on the home page online to start this. It's due tomorrow.
Sorry, I miss understood.
You don't have this at the top of your page?
No as I paid for Online business. Also, I'm using a Mac.
Ok, you are using Business Online so you must have TurboTax Live Assisted or Full Service Business. Have you checked with your tax preparer? I don't even see that form available on the online business forms availability, only on the Business Desktop.
It was available when I was initially filing, but there was a bug that made it time out at the last step. I have resorted to filing just the IT204LL through TaxAct. SMH.
For what it's worth, I was able to file the NYS IT-204-LL thru turbo tax. I use desktop version on Windows operating system.
Go to NY return and start clicking thru the questions and eventually it will ask you in want to file NYS IT-204-LL, and when you click on it, it will take you to separate location of Intuit website to complete.
Hope this helps!