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Returning Member
posted Feb 21, 2025 10:22:25 AM

Not Resolved

I am still having the same issues as before. Once again I AM a US citizen living in the UK with a UK mailing address linked to my credit card. But still, I am unable to pay for the TurboTax service.

0 7 1522
7 Replies
Level 15
Feb 21, 2025 10:25:40 AM

As previously stated - If you are paying by credit card the billing address must be an address in the US.

Returning Member
Feb 22, 2025 6:12:32 AM

As i said the ONLY option i have is a UK billing address, is there a way to do it like that or am i just stuck? Im getting at my wits end with all this going in circles.

Expert Alumni
Feb 22, 2025 6:19:41 AM

TurboTax does not support international billing addresses at this time. 

Returning Member
Feb 23, 2025 4:03:08 AM

Well that is one of the only options i have at this point. If i cant do that then i cannot move forward with my taxes. Is there anything else i can do to file and pay for them? Im out of options i think.

Expert Alumni
Feb 24, 2025 6:32:32 AM

To pay by credit card, you will need to use a card with a US billing address. You could use a friend or family member's credit card (with their permission, of course) if they have a US address. TurboTax will not accept a UK or any international billing address at this time.

Returning Member
Feb 24, 2025 6:33:50 AM

That's the problem. All my family and friends that I know of are in the UK. I don't know what else to do at this point other than to abandon my filing.

Returning Member
Feb 26, 2025 3:35:00 AM

Well, then, is there someone I can email or call to try and get this resolved? I don't see any other option for me other than abandoning and not filing my taxes this year if they will not accept my UK billing address, as I do not have access to a US one.