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New Member
posted Aug 7, 2025 3:55:06 PM

NOT RECEIVING EMAIL

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2 Replies
Level 15
Aug 7, 2025 4:00:17 PM

What is your income tax question regarding your email problem?    Do you need to update your TurboTax account?

 

UPDATE MY ACCOUNT

https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-information/00/25927

 

Level 15
Aug 7, 2025 4:00:41 PM

@lisaagomez1  wrote:  "Not receiving email."

 

Are you referring to email you are expecting from TurboTax/Intuit, or are you receiving no email at all from anyone?

 

Also, if from TurboTax/Intuit, look in your email's spam/junk folder to be sure the email is not ending up there.

 

If from TurboTax/Intuit, email for what purpose??   What are you trying to do?

 

For example, is it in regard to 2-factor authorization when logging into TurboTax?

Or is it perhaps when trying to get a 6-digit email verification code when efiling?

An email notice of whether your efiled return is accepted/rejected?

Etc.