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Returning Member
posted Mar 18, 2022 10:58:01 PM

Not receiving email

ready to file. not receiving  verification via email. how can i get verification via cell

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1 Replies
Level 15
Mar 18, 2022 11:07:42 PM


@benaaro wrote:
ready to file. not receiving  verification via email. how can i get verification via cell

The 6-digit email verification code that some people need when efiling cannot be sent by text to a phone.  That would defeat the purpose.  It is an email verification code. 

 

Be sure the code is not ending up in your email's spam/junk folder or another email address you have.   See this FAQ on some tips, which also includes info on how you can change the email address in your Account Settings, if you wish to use another email address.

 

FAQ: What if I'm having trouble with my filing verification code?

https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verificati...

 

If that's not helpful, please phone Customer Support.

 

Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week.


FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632