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New Member
posted Jul 1, 2020 5:47:03 PM

not getting reset password email

can't access my account because apparently, i've forgotten my passowrd. 

can't reset my password, because when i try, i don't  receive the email.

the email address is legit, and i get daily turbo tax emails. yes, i've checked blocked/safe sender lists, junk mail, etc etc.

i've tried everything several times, and have waited....

turbo tax website is throwing me in a  loop, where i can't do anything without signing in and can't get my password reset, so i can't sign in.

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1 Replies
Expert Alumni
Jul 2, 2020 12:10:58 PM

You can recover your account here.