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Returning Member
posted Feb 28, 2025 12:17:28 PM

Nonresident working day calculation not accurate

I live in FL and worked in PA in 2024 for about 13 weeks,. but my PA employer withheld taxes. Trying to do a nonresident form for PA.  There is a method for calculating the percentage of work days in PA vs total days in Turbo Tax, however it does NOT work.  There is a software bug and the software is not calculating correctly; 

 

See below for some images of what I'm experiencing.  

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1 Replies
Expert Alumni
Mar 1, 2025 9:41:01 AM

I would like to take a deeper look at this. However, I need a diagnostic file which is a copy of your tax return that has all of your personal information removed. You can send one to us by following the directions below:

 

TurboTax Online:

  1. Sign into your online account.
  2. Locate the Tax Tools on the left-hand side of the screen.
  3. A drop-down will appear. Select Tools
  4. On the pop-up screen, click on “Share my file with agent.”
  5. This will generate a message that a diagnostic file gets sanitized and transmitted to us.
  6. Please provide the Token Number that was generated in the response.

TurboTax Desktop/Download Versions:

  1. Open your return.
  2. Click the Online tab in the black bar across the top of TurboTax and select “Send Tax File to Agent” *
  3. This will generate a message that a diagnostic copy will be created.  Click on OK and the tax file will be sanitized and transmitted to us.
  4. Please provide the Token Number (including the dash) that was generated in the response.

*(If using a MAC, go to the menu at the top of the screen, select Help, then, “Send Tax File to Agent”)