Are you using Online TurboTax? Is the Transmit button not working; i.e., unresponsive?
It's most likely something in the browser that needs to be reset.
It may be due to a CAPTCHA not appearing, where one would need to checkmark "I am not a robot."
NOTE: Are you using any ad blockers or script blockers? If so, that may be blocking the CAPTCHA.
Otherwise, here's how to troubleshoot:Please try a different browser and see if that resolves the issue.
I have tried both Chrome and IE. They were the same. Urgent!!
TurboTax Support will open in about 4 hours. Here's how to phone or schedule a call back:
FAQ: How do I contact TurboTax?
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Are you using Online TurboTax? Is the Transmit button not working; i.e., unresponsive?
It's most likely something in the browser that needs to be reset.
It may be due to a CAPTCHA not appearing, where one would need to checkmark "I am not a robot."
NOTE: Are you using any ad blockers or script blockers? If so, that may be blocking the CAPTCHA.
Otherwise, here's how to troubleshoot: