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New Member
posted Feb 22, 2020 2:14:06 PM

No forms W-2

The software will not accept my checking the box stating I do not have a form w-2.  It keeps going back to no boxes checked and I cant' get out of this screen.

 

Help!

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3 Replies
Expert Alumni
Feb 22, 2020 2:36:39 PM

Use your left menu to leave that spot by clicking on Federal. You can then return to Wages & Income. 

 

By going back into Jobs (W-2), you will need to delete any Form W-2 that was inadvertently started.

 

Here are the steps:

  • From the left menu, select Federal>
  • Wages & Income will be open. Click on Jobs(W-2) Edit/Add
  • Click the Trash can Icon next to anything listed
  • Click Done to advance to the next step of the interview

Level 1
Mar 31, 2020 5:19:32 PM

I have this same problem, but i don't see how to follow your instructions to delete any inadvertent W-2s (there are none for this year)

Can you please tell me how do i select "Federal"? (I am using Home and Business; is it different?)  

I also looked under Forms and did not see a W-2 listed.. I'm perplexed!

When i change the button on the screen "Lets start with your W-2" to the button to "I dont have any W-2s" and move on; the program reverts to "Work on my W-2 now".......and the error persists.

Thank you for your help,

Expert Alumni
Apr 1, 2020 8:23:55 AM

"Can you please tell me how do i select "Federal"? (I am using Home and Business; is it different?)  "

 

Yes, Home & Business is laid out differently. Instead of clicking on Federal, click on Personal Income.

 

"When i change the button on the screen "Lets start with your W-2" to the button to "I dont have any W-2s" and move on; the program reverts to "Work on my W-2 now".."

 

Hmmn, this works OK for me, but who knows what else is in your return or mine.

 

Have you tried checking Skip W-2s for now? That may have a better result.