Sometimes, just clearing your cookies and rebooting your computer clears up the issue.
You can try the following troubleshooting methods:
- You could try logging out of the program and logging back in.
- Clear your cache and cookies. Please click here for instructions on how to clear your cache. Please click here for instructions on clearing your cookies.
- You may also try using another browser.
- Make sure that all updates have been run for your TurboTax program. Click here for information on manually updating TurboTax
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