See this TurboTax support FAQ for license codes - https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973
Please send me my license code so I can start working on the 2020 turbo tax send to me to lownload.
Access your downloads here
https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download
https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971
To find your license code:
https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973
@Jack T Pfahl No one in the user forum has access to your account or your information. We cannot "send" you the license code. Please use the link that was given to you and get your code yourself.
@Jack T Pfahl If you are still having trouble or do not understand the directions to get your download, contact customer support.
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.